updates are listed in bold. Last updated 5/24/2020
Dear West Side Pediatrics Families,
We are monitoring updates from the CDC, the Ohio Department of Health and the Ohio Governor's Office to take appropriate steps at our offices as needed. We are taking the warnings from health officials seriously to try to prevent spread of COVID-19 in the community. The health and safety of our patients and their families is always our highest priority.
Things you can do:
1. Practice social distancing. Anyone over age 2 should wear a cloth facial covering when in public places.
2. Cover your nose and mouth with a tissue when you cough or sneeze, or use the crook of your elbow if a tissue is not readily available. After using a tissue, throw it in the trash and wash your hands.
3. Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, you can use an alcohol-based hand rub (60% alcohol or higher).
4. Avoid touching your eyes, nose and mouth. Germs spread this way.
5. Clean and disinfect surfaces and objects that may be contaminated with germs that can cause respiratory illnesses.
If you believe anyone in your family has been exposed to COVID-19 or might have COVID-19:
1. Stay calm, stay at home and call your doctor. Many offices, including WSP, are able to do telehealth visits now to screen you or your family member and determine next steps. The incubation period from exposure to symptom onset is 2-14 days. Symptoms include cough with difficulty breathing or shortness of breath OR 2 or more of the following: fever, chills, body/muscle aches, headache, sore throat, loss of taste or smell.
2. If anyone in your family is ill with symptoms concerning for COVID-19, they should stay at home and self-quarantine until they are fever free x 72 hrs and it has been at least a week since any of their symptoms started.
3. Most COVID-19 illnesses can and should be treated AT HOME. There is no curative medication for COVID-19. The treatment is supportive. This means isolation, rest, fluids and fever reducing medications as needed. You should only seek in-person medical attention for worsening symptoms such as difficulty breathing, dehydration concerns, or a very ill-appearing child. Limiting contact with medical offices and emergency departments when not needed will also help limit the spread of disease.
4. Caregivers who are ill with symptoms of COVID-19 should NOT accompany a child to any type of visit at WSP.
5. Frequently Asked Questions about COVID-19 are answered by the CDC at the following link:
What we are doing at West Side Pediatrics:
1. Until further notice, our walk-in clinic and Sunday hours are closed. We are also closing at 6 PM nightly instead of 8 PM nightly due to low patient volumes right now.
2. We have made our Taylor Creek location an ONLY WELL office. No sick patients will be scheduled at Taylor Creek until further notice. We are seeing only well patients in the mornings at our Delhi location. This includes well child exams, pre-ops, mental health visits/med rechecks. This is to ensure our well children can still get their vaccines and check-ups and medication rechecks, without needing to worry about being exposed to sick children or germs. You can also schedule a telehealth visit for a medication recheck appointment if you would prefer.
3. Sick visits will be seen in the afternoons only in the Delhi office or via telehealth at any time of the day. Both offices will have drive up areas for specimen collection after your telehealth visit if this is necessary.
4. If you child has symptoms of COVID-19, you will only be eligible for a telehealth visit.
5. All of our staff are wearing masks all day in both offices. Please wear your own cloth mask to all appointments. If you do not have a mask, one will be provided to you and your children over age 2 upon arrival. We ask that you wear your mask at all times while in the office. This is for your safety, as well as the safety of our staff, and is in accordance with the current Public Health Orders in the State of Ohio.
6. We will be screening for symptoms of COVID-19 in you or your child when you schedule ANY appointment. If your child screens positive, we will ask that you schedule via telehealth . If you screen positive, we will ask that an alternate caregiver accompany your child to the visit or that you re-schedule for a week after your symptoms have resolved.
7. Since COVID-19 seems to be most serious in patients over the age of 65, we recommend that caregivers over age 65 only bring patients to the office if no other alternative caregivers are available. We also ask that all appointments (including well visits) be limited to the patient(s) and ONE healthy caregiver. Avoid bringing siblings who do not have an appointment unless no other childcare arrangements can be made.
8. Testing for COVID-19 is now available through Children's Hospital. Your child will need to have a telehealth screening visit at WSP in order to determine if COVID-19 testing is appropriate. If a COVID-19 test is ordered, it can be done at the Green Township location of Children's Hospital. You will be given an appointment time and your child will be tested IN YOUR CAR. You will never even enter the building. Results will be available in 24-48 hrs.
9. We are disinfecting all exam rooms and all inanimate objects in exam rooms after every patient. We are also eliminating the waiting room. You will be taken to an exam room immediately after check-in. Please call from your car when you arrive to ensure an exam room is ready for you.
Thank you for allowing us to help keep you and your families safe and healthy. Please contact us should you have any questions.
West Side Pediatrics